Privacy Policy

This website is operated by Gladiator Therapeutics, LLC. We collect information about you during the checkout process on our store and during your visit to our website, https://gladiatortherapeutics.com.

What we collect and store

While you visit our site, we’ll track:

Products you’ve viewed: We’ll use this to, for example, show you products you’ve recently viewed

Location, IP address, and browser type: We’ll use this for purposes like estimating sales taxes and shipping costs

Shipping address: We’ll ask you to enter this so if you place an order, we can send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.  There is more information on our cookie policy below.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, and phone number.

We’ll use this information for purposes to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating sales taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 4 years or more for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

Order information like what was purchased, when it was purchased and where it should be sent, and

Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Cookies

We use cookies for two purposes:

1. Registered members need a cookie to be able to log in. This is ‘strictly necessary’ as WordPress (our content management system) won’t work without it.

2. Visitors who leave a comment on a blog post will also have a cookie set on their computer. This is not “strictly necessary” as it’s a user preference.

For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

We also use Google Analytics to track how our website is used. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

WooCommerce Cookies

To keep track of cart data, WooCommerce makes use of 3 cookies:

  • woocommerce_cart_hash
  • woocommerce_items_in_cart
  • wp_woocommerce_session_

The first two cookies contain information about the cart as a whole and helps WooCommerce know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.

What we share with others

We share data for analytics, marketing, payment gateways, shipping providers, and third party embeds. If you register for a Gladiator study you will be directed to pH Analytics which is responsible for data analysis for the study. To learn more about their privacy policy and the firm itself visit pHanalytics.com.

Payments

We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. For more information, visit Stripe’s privacy policy.

We send your purchase total, currency, and billing information to WooCommerce Services for tax calculation and other services. For more information, visit their privacy policy.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via our contact form or by mail using the details provided below:

Gladiator Therapeutics, LLC
[Re: Privacy Compliance Officer]
P.O. Box 3615
Allentown, PA 18016

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